Privacy Policy

Better Moments is determined to ensure the accuracy, confidentiality and security of the personal data the company processes on you. This privacy policy is intended to inform you about which personal data we collect, how we use the data, and who has access to the data. This privacy policy applies to the personal data of Better Moments customers. This policy will refer to Better Moments as we or us and to customers as you.

Purpose and legality

Better Moments endeavours to meet the requirements of the EU’s General Data Protection Regulation (GDPR).

What is personal data?

Personal data within the meaning of this policy is information about an identified or an identifiable person, i.e., information that can be directly or indirectly linked to a particular person. Data that is unidentifiable or anonymous is not considered to be personal data.

Personal data that Better Moments collects and processes

In connection with our communication and collaboration with you, we may collect personal data about you. Different personal data may be collected on different parties and the processing and collection of personal data may depend on your relationship with us. Our customers are mainly individuals, but they may also be legal persons. When customers are a legal person they have representatives and employees whose personal data we may process. The personal data is primarily contact information, e.g., name, email, postal address, country of residence etc. In general, Better Moments always obtains the personal data directly from you. Regarding our communication with you we may also need to process a variety of personal data, e.g. level of photography skills, travel history with Better Moments, special dietary requirements etc.

Why do we collect and process personal data and on what grounds?

Personal data is collected based on your request to sign-up for a workshop. The processing of personal data about you is mainly based on our agreement with you. This includes contact information so we can contact you and send invoices. Sensitive personal data will only be processed based on your explicit consent. Such data is only collected when deemed necessary. In addition, personal data may be processed on the ground of our legitimate interests, e.g., when your email address is used to send customer surveys and, as appropriate, direct marketing. If you do not provide Better Moments the necessary information the company may not be able to enter into an agreement with you, or the legal person you represent, for the requested service and/or the company may be unable to fulfill its obligations on the basis of the agreement. Since the collection and processing is based on your consent, you can always withdraw the consent. All communications relating to such withdrawal or changes to the consent shall be directed to Better Moments undertakes to ensure that all processing of personal data is lawful, fair and transparent. Data will only be collected for a specific, explicit and legitimate purpose and collecting and processing will not go beyond what is necessary for the purpose of the processing. The processing shall always be adequate, relevant and limited to what is necessary for the purpose for which they are processed.

Disclosure to third parties

Better Moments may disclose your personal data to contractors, consultants and suppliers in direct relation to their work for the company. Therefore, personal data may for example be disclosed to external parties that provide us with IT services, but also to service providers of trips that we book on your behalf. Third parties who provide us with service as described above could be located outside of Denmark. Better Moments will not disclose data to parties located outside of the European Union unless such transfer is permitted according to appropriate data protection legislation. Better Moments endeavours to inform you about any disclosure of personal data to countries outside of the European Union. Finally, your personal data may be disclosed to the extent permitted or required by applicable legislation or regulations or to respond to legal actions such as search of premises, subpoenas or court rulings. Disclosure may also be necessary in emergency situations to ensure the safety of the employees of Better Moments or third parties.

How is the safety of personal data secured?

Better Moments endeavours to take appropriate technical and organisational measures to protect the safety of your personal data, with special regard to the nature of the data. For example, Better Moments has access controls to systems, which store data about you. These measures are meant to secure personal data against accidental destruction or alteration and against unauthorised access, duplication, use or disclosure of the personal data.

Retention of personal data

Better Moments will endeavour to retain your personal data only for as long as necessary for the purpose of the processing, unless otherwise permitted or obligated by law.

Your rights regarding the company’s processing

You are entitled to request access to the personal data we process on you and information on the processing. You may also be entitled to a copy of the personal data undergoing processing. You have the right to request that we erase personal data concerning you without undue delay. You also have the right to obtain from us the restriction of processing, where certain requirements are fulfilled. You are also entitled to request rectification of inaccurate data on you. It is therefore important that if your personal data happens to change during the course of your relationship with Better Moments, that you keep us informed of such changes You may furthermore be entitled to a copy of the personal data that you have provided to us in electronic form, or request that we transmit them direct to a third party. When we process your personal data based on legitimate interests you are at any time authorised to object to the processing. The above mentioned rights are, however, not without limitation. Laws and regulations may authorise or oblige the company to deny your request. However, your right to object the processing of your personal data for direct marketing purposes is unconditional.

Inquiries and complaints to the data protection authority

If you wish to exercise your rights according to Clause 8 of this policy, or if you have any questions regarding this data protection policy or how we process your personal data, please contact, who will seek to answer any inquiries you may have and instruct you on your rights pursuant to this policy. If you are not satisfied with the company’s processing of your personal data you can send a complaint to The Danish Data Protection Authority

Communication with the company

Within Better Moments, the accounting department is responsible for the enforcement of this data protection policy. Below you can find the contact information: Better Moments ApS Tokkekøbvej 15 3450 Allerød Denmark


Better Moments reserves the right to review this policy in accordance with changes to applicable legislation or regulations or in relation to changes in the company’s processing of personal data. You will be notified of any changes made to this policy with an updated version, in the same manner that this policy was presented to you. Any amendments that may be made to the policy will take effect after the updated version has been presented to you. This data protection policy was made on 24. May 2018.

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